How It Works Background

How It Works

Getting started is simple. Follow five clear steps—whether you're a tenant managing your lease and payments or a landlord tracking properties and rent.

REGISTER WITH UAE PASS

Step 1

REGISTER WITH UAE PASS

What happens

Create your account or sign in using UAE PASS for fast, secure identity verification.

What you'll need

Your UAE PASS, phone, or Emirates ID if you prefer manual entry.

UPLOAD DOCUMENTS TO COMPLETE YOUR PROFILE

Step 2

UPLOAD DOCUMENTS TO COMPLETE YOUR PROFILE

What happens

Add essential docs, including ID, trade license, title deed where applicable to unlock full features.

What you'll need

Photos or images of the required documents.

ACCESS YOUR DASHBOARD

Step 3

ACCESS YOUR DASHBOARD

What happens

See all your properties, tenants, rents, and activity at a glance.

Tenants

Lease terms, payment schedule, overdue notices, and notifications.

Landlords

Portfolio overview, property list, tenant breakdown details.

RAISE REQUESTS (RENT, INSURANCE, MAINTENANCE)

Step 4

RAISE REQUESTS (RENT, INSURANCE, MAINTENANCE)

What happens

Submit requests and track status from open → in progress → resolved.

Tenants

Log rent queries or rent insurance quotes with attachments.

Landlords

Centralize and monitor incoming tickets per property.

COMMUNICATE WITH SUPPORT

Step 5

COMMUNICATE WITH SUPPORT

What happens

Reach the support team directly from the app for guidance and issue resolution.

FREQUENTLY
ASKED QUESTIONS

Yes—your dashboard and history views list every paid invoice.